Shipping Policy
SHIPPING POLICY
All packages will be sent via USPS or UPS, Rates are calculated at checkout and set by the carriers based on product weight and shipping location.
I offer shipping for both Domestic Shipping within the US, as well as International Shipping to selection locations. Please note that customers will be responsible for any local customs/fees associated with your package, as these are not included with the cost of shipping.
If you have a PREFERRED method of shipping, please add a note at checkout.
Typically, I processes all new orders 1-2 per week, so packages will ship within 3-5 business days of when you place your order. The cost of shipping is non-refundable.
Thank you for understanding that I am a single person working a small business, so processing time can vary based on normal life. If you require expedited shipping for a yarn crawl, festival, etc. please feel free to reach out to me and let me know to prioritize your order.
RETURN & EXCHANGE POLICY
Returns are available for unopened, unused items in like-new condition, if returned within 30 days of receiving the package. Please contact me to request a return.
Please note that the Doodle Card Decks are a signature product that will undergo iterations due to ongoing product development based on customer feedback. All orders placed are for a product are considered as-is at the time of order. At this time, I cannot take back or exchange products based on standard product enhancements, such as new graphics or packaging. Thank you for understanding.